We welcome you as a customer of the Coweta Public Works Authority and would like to acquaint you with some of the policies and procedures of the Utility Department. Office hours are 8:00am to 5:00pm, Monday through Friday, and the utilities office phone number is 486-2189. For after hours assistance, please follow the instructions on the telephone recording.
Trash Services
Residential trash should be bagged and set at the curb by 7:00am on your normal day of service. (No more than 24 hours before) Trash is picked up in areas East of Broadway on Monday and Thursday and West of Broadway on Tuesday and Friday, unless it falls on a holiday. There is a 10 bag limit of trash per pickup day.
Utility Billing
All utility custoerms are required to complete an application for service in person at City Hall (108 N Broadway) during normal business hours before an account can be created. Proof of identiy is required along with a deposit that is refundable when the account is finaled. A New Customer Notice is provided at the time the account is created which has important information regarding billing, payment options, and other applicable fees.
Utility bills are mailed monthly; meters are read according to location within the City and due dates are determined by this cycle. For this reason, due dates cannot be changed.
Zone 1 utility bills are mailed on the 1st day of each month, and payment is due on the 15th of that month (this includes weekends and holidays). All unpaid accounts will be assessed a 10% penalty on the 16th of the month and a late notice reminder will be mailed informing the customer that their service is past due and they are subject to disconnection. On the 21st day of that month, all unpaid accounts are assessed a $10.00 default payment fee and water meters will be turned off that day.
Zone 4 utility bills are mailed on the 15th day of each month, and payment is due on the 30th day of that same month (this includes weekends and holidays). All unpaid accounts will be assessed a 10% penalty on the 1st day of the month and a late notice reminder will be mailed informing the customer that their service is past due and they are subject to disconnection. On the 5th day of that month, all unpaid accounts are assessed a $10.00 default payment fee and water meters will be turned off that day.
Sewer and trash service accounts will be discontinued as well for all unpaid accounts. Sewer lines are capped and a $250.00 disconnect fee is charged. To reactivate sewer service after payment of the utility bill and disconnect fee, a sewer tap permit must be obtained and a licensed plumber must make the actual reconnection to the city main.
PAYMENT OPTIONS FOR UTILITY BILLS: You may (1) pay in person at City Hall during normal business hours or at either local bank before the due date; You may (2) pay after hours at City hall at the night depository located next to the front door; You may (3) pay online at www.cowetaokpayments.com or use the link on this website; Or (4) if you pay by mail be sure to allow enough time for your payment to reach us before your due date. It is suggested that you not mail your utility payment once you have received the Late Notice Reminder of possible disconnection, but pay at City Hall either in person or in the night depository box.
Pay Utility Bill Online Residential Utility Application Commercial Utility Application
Direct Debit Authorization
To apply for direct debit of your monthly utility bill, please download and fill out the Authorization for Automatic Debit Form (located in document central). This form can be returned to the City Clerk or mailed to City of Coweta, Attn: Billing Clerk, P. O. Box 850, Coweta, OK 74429.